Goodwill of Orange County
  • Santa Ana, CA, USA
  • Hourly
  • Full Time


 Reports directly to the Business Development Manager. Operates with latitude for independent action and decision making.







  1. Works jointly with the Business Development Manager to provide strategic and operational direction for planning, designing, and developing best practice documentation and instructional material.


  1. Markets services to the Goodwill Membership that may have a need for e commerce assistance or program development. Participates in the market assessment, development of marketing strategies, and developing proposals for business in conjunction with Technology Services


  1. Performs seller sites visits , either remotely or in person, as appropriate in order to gather and share best practice


  1. Provides follow-up service calls to maintain effective ongoing


  1. Serves as liaison between sellers for discussions and the enhancement of seller


  1. Prepares and submits reports related to business development projects to Technology Services Manager.


  1. Stays abreast of seller's needs and effectively communicates them to the Technology Services Manager.


  1. Creates and maintains a variety of files to support department functions.


  1. Participate in events such as e-commerce Summit etc.


  1. Drives on company business as required


  1. Works on other projects as assigned


  1. Update and deliver training material


  1. Collaborate with other teams to provide feedback to enhance the site.
  2. Safeguards company property, including donated goods. Reports any incidents of theft or unathorized posession of company property. 
  3. Acts safely at all times, following safety rules and regulations
  4. Follows all company poicies and procedures.


  1. Bachelor's Degree from a four-year college or university in a related field preferred. Work experience in e-commerce related function accepted. 


  1. Knowledge of e-commerce principles and challenges.


  1. Knowledge of various PC software and hardware and fundamentals of how the Internet works. 


  1. Valid California driver's license, liability insurance, and a DMV record acceptable to Goodwill's Insurance


  1. Excellent interpersonal communication skills in order to interact with all levels of management, employees, clients and the




Goodwill of Orange County
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